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Fall Edition 2009
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It's Like having YOur Own Personal Gardener
by James “Woody” Wood (Vice President/Landscape Mgr) |
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| I was with a client the other day and they made the statement: “You are like having my own personal gardener”. As I drove away I thought first of all - what a nice complement then I thought that really sums up what we strive to do here at Bloomin Garden Centre and Denny McKeown Landscape. |
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Continuing Education: Continuing education ensures we maintain our expertise. The landscape and nursery business is an ever changing field and staying on top of what’s new isn’t hard to do. Ohio State University updates us with a weekly newsletter based on information obtained from a weekly conference call of specialists throughout the state of Ohio. The Ohio Nursery and Landscape Association updates us weekly with a PEST Newsletter. We learn from experience, from each other and our customers. We don’t claim to be perfect but we do always learn from our mistakes and then make things right. Because of this we take pride in being experts in knowing what works and what doesn’t work. |
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| Being Horticulturally Correct: We do everything possible to provide advice, products and services that are “horticulturally correct”. This means our goal is to install the right plants in the right location. Sometimes this may mean turning customers away who, for example, want an instant “homearama” look or an instant natural screen. An “instant look “ means that plants are planted too close together and your investment may only last 5 years instead of 15. Working with the McKeown family has fortified my belief in doing things the right way or not doing them at all. Long Term Relationships: We’ve learned the way to develop long term relationships is to treat customers the way we want to be treated. This means educating customers, helping them make smart buying decisions and in turn developing a long term relationship of trust. There are a lot of companies out there that can design, plant and even maintain your landscape. But it’s “After the Dust Settles Services” that really differentiates a true professional company from another. We have a “Peace of Mind” Landscape service with our extended 2 year plant warranty. This means when you team up with one of our designers, they walk you through the entire design and installation process but we also have an after care process. The designer provides a custom “how to” maintenance guide for your landscape project. Your designer will remain your contact - always available for questions as the landscape grows and matures. These services are how we strive to give you that Personal Gardener Feeling. Do you have your personal gardener yet? We are waiting to meet you! |
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